(1) The Basics
When we say ‘we’ or ‘our’, we are referring to Hebe House Limited, that includes Hebe Publishing Company, Carole Sawo and Hebe College.
(2) Policy Application
This policy applies to all information collected and submitted on this website or at course enrolment or other events. On some pages you can order products or services, make requests and register to receive e-mails or other materials. The type of personal information collected may concern your name, business or private address, e-mail address, business, fax or private telephone numbers or shipping to and from address. Certain statistical information regarding site visits are also recorded. Such information may include temporal, geographic, demographic, browser type, domain name & IP address information.
(4) How Your Voluntary Information Is Used
Information you voluntarily provide us with may be used from time to time by us to improve our services. We may periodically send promotional e-mails about new products, special offers, new videos, courses, articles or other information that we think you may find interesting, or to notify you of online course updates. On occasion, information may be utilised in order to contact you to advise of a change in date/time or venue of any bookings made; or to ensure information regarding order purchases are correct.
(5) Information We Collect Automatically
(6) Information You Provide
When purchasing tickets, registering for classes or products, or subscribing on our website, you agree to your details being electronically captured and stored by us. We regularly remove any expired private information from our website on your behalf. Should you wish to unsubscribe from newsletters at any time for any reason, please do so at the bottom of the newsletter or contact us. If you wish to have all of your details removed permanently from all of our systems, please contact us and we will delete all information provided immediately.
(7) Sharing Information
We do not share (or sell) your information. Information submitted will not intentionally be shared with any other party, except to comply with the Law.
(8) Notice of Breach of Security
Unfortunately, no information transmitted over the internet can be guaranteed 100% secure and we cannot guarantee such information may not be unlawfully obtained via break-in or tampering by another party, or by any technological error outside of our awareness. Email communication was never designed to be a fully secure medium for information sharing and as such, cannot be monitored or guaranteed by us. We recommend that you consider the information you choose to send via email very carefully. If a security breach causes an unauthorised intrusion into our system that materially affects you, we will notify you as soon as possible and later report the action we took in response. You agree that we may not be held liable in any way for such unauthorised or erroneous occurrences. We do, however, take all unauthorised attempts to access our website very seriously and would ask that you notify us immediately, should you suspect any tampering has occurred.
(9) 3rd Party Processors
In order to provide you with our online services, we utilise the following 3rd Party Processors & Plugins; Mailchimp (sending newsletters & monitoring trends), Google Analytics (monitoring website usage), Fever, WordPress, LMS & Ecwid (facilitate this website, online courses & purchases online), Facebook (information and advertising) & Paypal (provide a secure method of payment for services offered). All of our 3rd Party Processors have their own Privacy Policies. We recommend that you familiarise yourself with the individual Privacy Policies of our 3rd Party Processors.
(10) General Comments
(11) Questions & Concerns
If you have any questions or comments, or if you want to update, delete, or change any Personal Information (PI) we hold, or you have a concern about the way in which we have handled any privacy matter, please use our contact form to send us a message.